Effective date: 24th June, 2026
1. Who we are
Thebe Space LLC is responsible for this Privacy Policy.
You can contact us about this Privacy Policy or personal information at:
Thebe Space LLC 1500 N Grant St, Ste R Denver, CO 80203 United States
Email: contactus@thebe.space
2. Scope of this policy
This Privacy Policy applies to Thebe Space websites, applications, products, and services that link to this policy.
Thebe Space provides business-to-business and business-to-government services. Our services are not directed to children or to general consumer audiences.
Some services may be available only to eligible organisations or authorised users.
3. Our privacy position
We do not sell personal information.
We do not share personal information for cross-context behavioural advertising.
We do not process personal information for targeted advertising.
We do not use personal information for profiling that produces legal or similarly significant effects.
We do not use advertising networks, third-party analytics, tracking pixels, behavioural advertising, or data brokers.
We use personal information only for legitimate business, operational, security, contractual, and legal purposes.
4. Personal information we collect
We may collect the following categories of personal information:
- name;
- business email address;
- organisation;
- role or title;
- account identifier;
- sign-in and authentication information;
- communications with us;
- app distribution, purchase, subscription, or entitlement information, where applicable;
- support information;
- technical and security information, such as IP address, request metadata, browser information, device or platform information, timestamps, authentication events, security events, system logs, and error logs.
We do not seek to collect sensitive personal information through our public website.
If we process sensitive personal information in connection with a restricted service, we use it only as necessary to provide the service, maintain security, meet contractual obligations, comply with applicable law, or protect rights, safety, and security.
5. How we collect personal information
We may collect personal information from:
- you;
- your organisation;
- third-party identity providers when you choose to sign in with them;
- app stores and distribution platforms, where applicable;
- our systems and service providers when you use our services;
- communications, support requests, forms, or other interactions with us.
6. How we use personal information
We use personal information to:
- authenticate users;
- administer accounts;
- control access to services;
- operate, secure, monitor, and maintain services;
- communicate with users and organisations;
- provide support;
- manage app distribution, purchases, subscriptions, updates, or entitlements, where applicable;
- prevent fraud, misuse, unauthorised access, or security incidents;
- meet contractual obligations;
- comply with applicable law;
- respond to lawful requests;
- protect rights, safety, and security.
7. Cookies and similar storage
We use only cookies or similar browser storage that are necessary for authentication, security, session management, sign-in flows, and service operation.
We do not use advertising cookies, analytics cookies, tracking pixels, behavioural advertising, third-party analytics, or data-broker technologies.
If your browser blocks necessary cookies or similar storage, some services may not function.
8. Third-party sign-in
If you choose to sign in using a third-party identity provider, that provider may send us basic account information needed to authenticate you, such as your name, email address, account identifier, and sign-in metadata.
We use this information only for authentication, account administration, access control, security, and service operation.
Your use of a third-party identity provider is also subject to that provider’s own terms and privacy policy.
9. App stores and distribution platforms
If you download, purchase, subscribe to, or access one of our applications through an app store or distribution platform, that platform may process personal information under its own terms and privacy policy.
We may receive limited information from app stores or distribution platforms where necessary to distribute applications, manage app availability, process purchases or subscriptions, provide updates, respond to support issues, prevent fraud, or meet platform requirements.
We do not use app store or distribution platform information for advertising, behavioural tracking, data brokerage, or sale of personal information.
10. Service providers
We use service providers to host, operate, secure, support, and administer our services.
For customer services, we host service data in Microsoft Azure data centers located in the United States.
We use Microsoft-hosted email services for business communications. Our email services are configured for United States data residency.
Service providers may process personal information only as needed to provide services to us. We do not authorise service providers to use personal information for advertising, resale, behavioural tracking, or unrelated purposes.
11. When we disclose personal information
We may disclose personal information to:
- service providers;
- identity providers;
- app stores and distribution platforms;
- security and support providers;
- professional advisers;
- authorities or other parties where required or permitted by law;
- other parties where necessary to operate services, authenticate users, maintain security, manage app distribution or entitlements, meet contractual obligations, comply with law, or protect rights, safety, and security.
We do not sell personal information.
We do not share personal information for cross-context behavioural advertising.
12. Data location and international processing
For customer services, we host service data in Microsoft Azure data centers located in the United States.
Our business email services are configured for United States data residency.
Personal information may still be processed outside the United States in limited circumstances, such as where a user, organisation, identity provider, app store, distribution platform, support contact, or other necessary party is located outside the United States.
Where required, we take steps designed to ensure that personal information is handled consistently with this Privacy Policy and applicable law.
13. Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, and destruction.
No method of transmission, storage, or processing is completely secure.
14. Retention
We keep personal information for as long as needed for the purposes described in this Privacy Policy, including account administration, service operation, security, support, contractual obligations, legal obligations, and dispute resolution.
We may retain technical, security, and system logs for periods needed to operate, secure, audit, and maintain our services.
15. United States privacy rights
Depending on where you live and subject to applicable law, you may have privacy rights regarding personal information we process about you.
These rights may include the right to:
- request access to personal information;
- receive a copy of personal information;
- correct inaccurate personal information;
- request deletion of personal information;
- opt out of sale, sharing, targeted advertising, or certain profiling;
- appeal a denied privacy request;
- not be discriminated against for exercising privacy rights.
Some privacy laws apply only to individuals acting in a personal or household capacity and may not apply to business, government, employment, contractor, or organisational contacts.
Because we do not sell personal information, share personal information for cross-context behavioural advertising, process personal information for targeted advertising, or use profiling to make legally significant decisions, opt-out requests for those activities do not change how we process personal information.
Browser-based opt-out preference signals do not change how we process personal information because we do not sell personal information or process personal information for targeted advertising.
16. How to exercise privacy rights
To exercise a privacy right, contact us at:
Email: contactus@thebe.space
We may need to verify your identity before responding. We will use personal information collected for verification only to process and respond to the request.
If applicable law gives you a right to appeal our decision on a privacy request, you may appeal by replying to our decision or contacting us again at the email address above.
Even where a specific privacy law does not apply, you may contact us about personal information we hold about you.
17. Legal requests and protection
We may use or disclose personal information where we believe it is necessary to comply with law, respond to lawful requests, enforce agreements, protect our rights or property, protect the rights or safety of others, investigate security issues, or prevent misuse of our services.
18. Children
Our services are not directed to children or to general consumer audiences.
We do not knowingly collect personal information from children through our services.
19. Changes to this policy
We may update this Privacy Policy from time to time.
The latest version will be posted on this page with the effective date.
20. Contact us
For privacy questions, requests, or concerns, contact:
Thebe Space LLC 1500 N Grant St, Ste R Denver, CO 80203 United States
Email: contactus@thebe.space
